6 Months Later update - Still acts like I bought it yesterday. Everything is so smooth, fast, responsive, battery health is still great, and there have been no issues I know of whatsoever. Still have no regrets with this purchase and love this phone! (Original review is below.) First off, I would like to provide my experience with purchasing a used phone. I was very hesitant with this one. But Amazon has a wonderful return policy so I thought, if it isn't what I'm expecting, I can always return it. The things I was very concerned about with previous reviews is if the phone had been wiped correctly to be set up as a new iPhone, if the phone had been previously stolen, if the phone is truly 'unlocked', if the storage space was as I ordered, or if the phone was even a genuine Apple product in the first place! Upon opening it, I did find some light scratching on the front and back glass. Of course, this is to be expected. I'm very happy that there's nothing major at all. The stainless steel band is SPOTLESS. I powered it on, it greeted me with Apple's famous multilingual 'Hello' screen. And THANKFULLY the phone was indeed wiped properly before handed down. I set it up with my Apple ID and went straight to settings. I checked the Serial Number at Apple's website. And was so happy that what I received was a 100% genuine XS Max. I was also very happy to discover that the storage was what I ordered and that yes, the phone is unlocked. I also checked the battery health which is at 98%. Leading me to believe this phone had only been used lightly before. Everything checks out, I am thrilled! Coming from an iPhone 8 Plus, I notice that the phone feels equally as good in my hand. But the smoothness of the stainless steel just adds such a premium feel to it. And have I mentioned the gold is absolutely stunning!? I'm really happy I chose the XS Max over the 11 Pro Max. Mainly because of the rather strange looking new camera design. Being a huge fan of Touch ID, I was very upset about having to switch to Face ID. But honestly, it's actually a lot better than I expected it to be. Its quicker, more secure, and more convenient that your phone just knows that it's you. Now, Performance. This phone excels at pretty much all that I ask it to. Games are faster and smoother than I've ever experienced on a mobile device. (Even the Note 9 I had.) And the new OLED Super Retina Display makes movies, videos, and pictures just incredible. The blacks are SO dark, they blend in perfectly with the outer screen. The camera is unbelievable too. Photos are sharp with detail and the colors are impressive. So overall, my experience of purchasing a used phone couldn't have gone smoother. I am very happy with it! Just make sure you buy from a seller with a bunch of great reviews and you'll most likely get a truthful and legit product like I did.